Listen to your body. Come back to yourself.

My approach

I’m a Feminine Embodiment Coach, I use a body-based approach that invites you to slow down and reconnect with your emotions and physical sensations.Together, we’ll explore a situation that feels important to you, bringing attention to what you’re experiencing in your body. Our sensations and emotions can offer valuable insight into our needs, desires, and boundaries. When we stay only in our heads, we can miss what our bodies are communicating to us.When we make space to feel and express our emotions, we open ourselves up to a new way of understanding what is going on within us. This can help us recognise what feels true for us and make choices that feel more aligned with who we are.This approach also invites us to reconnect with the feminine qualities within us, such as presence, receptivity, intuition, pleasure, softness, creativity, and flow.My role is to support you in reconnecting with your body and welcoming your emotions in a way that feels safe for you. Rather than telling you what to do, I’ll help you listen more closely to what is already present within you.

• Work with me

Contact

If you have any questions, feel free to reach out via Instagram, email, or the form below.

• Instagram
• Email

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Legal Notice

Last updated: 30 August 2026This Legal Notice is provided in accordance with French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy. It identifies the publisher and hosting provider responsible for https://embodimentwithvero.fr/.

1. Website Publisher

The website https://embodimentwithvero.fr/, referred to in this Legal Notice as the “Website”, is published by:Veronica Perez Cabeza EI, a sole trader registered in France, trading as Embodiment with Vero.Registered with the French National Business Register (Registre national des entreprises) under SIREN number 107 161 978.Business address: 173 rue de Courcelles, 75017 Paris, France
Email: [email protected]

2. Publication Director

The person responsible for the publication of the Website is:Veronica Perez Cabeza

3. Website Hosting

The Website is hosted by:Carrd Inc.
231 Public Square, Suite 300, PMB 12
Franklin, Tennessee 37064
United States
Website: https://carrd.co/

4. Access to the Website

The Website is normally available at all times. Access may, however, be suspended, restricted or interrupted for maintenance, updates, security reasons or circumstances beyond the Website Publisher’s reasonable control.The Website Publisher takes reasonable care to ensure that the information provided on the Website is accurate and up to date. However, she cannot guarantee that all content will at all times be complete or free from errors or omissions.Nothing in this Legal Notice excludes or limits any liability which cannot lawfully be excluded or limited under French law.

5. Intellectual Property

Unless otherwise stated, the general structure of the Website and the content published on it—including its text, graphics, illustrations, photographs, videos, logos, branding and layout—are protected by French and international intellectual property laws.Such material is owned by the Website Publisher or used with the permission of the relevant rights holder.No part of the Website may be copied, reproduced, adapted, altered, published, distributed or otherwise exploited without the Website Publisher’s prior written permission, except where such use is expressly permitted by law.Any trade marks, photographs, typefaces or other materials belonging to third parties remain the property of their respective owners.

6. Personal Data and Cookies

Information about how personal data is collected and used is set out in the Website’s Privacy Policy, which is available from the Website footer.The Privacy Policy explains, in particular:- what personal data is collected;
- why and on what legal basis it is processed;
- who may receive it;
- how long it is retained;
- whether it may be transferred outside the European Economic Area;
- the rights available to individuals and how those rights may be exercised; and
- the use of cookies and similar technologies on the Website.If you have any questions about your personal data or wish to exercise your data protection rights, please contact:[email protected]You also have the right to lodge a complaint with the French data protection authority, the Commission nationale de l’informatique et des libertés (CNIL): https://www.cnil.fr/

7. Third-Party Links

The Website may contain links to websites or services operated by third parties.The Website Publisher is not responsible for processing carried out independently by those third parties or for content over which she has no control, subject to any mandatory provisions of applicable law.You should review the terms of use and privacy policies applying to any third-party service you choose to use.

8. Consumer Mediation

If you are a consumer and a dispute has not been resolved after you have first submitted a written complaint to the Website Publisher, you may refer the matter free of charge to the French consumer mediator appointed by the Website Publisher:Mediator: Société Médiation Professionnelle
Postal address: Alteritae 5, rue Salvaing, 12000 Rodez
Website: https://www.mediateur-consommation-smp.fr/Further information about consumer mediation is available in the Website’s Terms and Conditions of Service.

9. Governing Law

The Website and this Legal Notice are governed by French law.If you habitually reside in another country, this choice of law does not deprive you of any mandatory consumer protection afforded by the law of your country of habitual residence where that protection is applicable.

10. Contact

If you have any questions about the Website or this Legal Notice, please contact:Veronica Perez Cabeza EI, trading as Embodiment with Vero
Email: [email protected]

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Terms & Conditions

Last updated : 30/08/2026

1. The Service Provider

These Terms and Conditions of Service (the “Terms”) govern the coaching services provided by:Veronica Perez Cabeza, registered in France as an entrepreneur individuel (EI)
Trading name : Embodiment with Vero
SIREN number : 107 161 978
Business address : 173 RUE de Courcelles, 75017 Paris, France
Email address : [email protected]Veronica Perez Cabeza is referred to in these Terms as the “Service Provider”.

2. Purpose and scope

These Terms set out the respective rights and obligations of the Service Provider and any individual purchasing the services for purposes outside their trade, business, craft or profession (the “Client”).They apply to the booking and provision of one-to-one online coaching sessions.These Terms apply to all paid services ordered from the Service Provider.Booking a free discovery call does not oblige the Client to purchase any paid service.The Terms applicable to an order are those in force on the date on which the order is placed. They are made available to the Client before any paid booking is confirmed and remain accessible on the Service Provider’s website.

3. Nature of the services

The Service Provider offers one-to-one feminine embodiment coaching sessions provided online by video call.Each session lasts 60 minutes unless otherwise specified before the order is placed.The coaching is intended, in particular, to help the Client slow down, bring awareness to their bodily sensations and emotions, and develop a clearer understanding of their needs, boundaries and what feels right for them.The coaching is not medical care, psychotherapy, psychological treatment or diagnosis. It is not a substitute for support or treatment provided by a doctor, psychologist, psychiatrist or other suitably qualified healthcare professional.The Service Provider is not qualified to treat psychiatric conditions, crisis situations, or severe or active trauma.The Service Provider may refuse to begin or may decide to discontinue a session if she reasonably considers that the Client’s situation falls outside the scope of her professional competence or requires the involvement of a healthcare professional. In such circumstances, she may encourage the Client to seek support from an appropriately qualified professional.If the service cannot be provided, either in full or to a substantial extent, the Service Provider will refund the part of the price corresponding to the service that was not provided.The services are available only to individuals aged 18 or over.

4. Discovery call

The Client may first book a free discovery call to discuss their circumstances, what they are looking for and the practical arrangements for the coaching.The discovery call is free of charge, with no obligation to purchase a paid service. The Client is not required to make an immediate decision about whether to proceed.If the Client wishes to book a paid session following the discovery call, they may inform the Service Provider, who will send them a private Cal.com booking link.

5. Booking process

The Client accesses the private Cal.com link provided by the Service Provider, selects the relevant service and chooses an available appointment time.The Client provides the information required to complete the booking without being required to create a client account.Before confirming the order, the Client is given the opportunity to check the essential characteristics of the service, its duration and price, and the selected date and time.The Client must read and accept these Terms by ticking a separate box, which is not pre-ticked, before completing the order.The Client acknowledges that confirming the booking creates an obligation to pay.The order becomes binding once:- the booking has been confirmed;
- these Terms have been accepted; and
- payment has been made in full.The final booking or payment button will clearly indicate that placing the order entails an obligation to pay.The Client will receive confirmation of the order and appointment by email in a durable format. The confirmation will include or be accompanied by the Terms applicable to the order, the model withdrawal form and, where applicable, confirmation of any request for the service to be provided during the statutory withdrawal period.An invoice will also be provided electronically.Each session is booked and paid for separately. The services do not constitute a subscription and are not subject to automatic renewal.

6. Prices

The price payable is the price displayed on the booking page at the time the order is placed.As at the date of publication of these Terms, the price of an individual 60-minute session is €100.The Service Provider may change her prices at any time. Any change will apply only to future orders and will not affect sessions that have already been booked and paid for.Any costs associated with the equipment or internet connection required to attend an online session remain the Client’s responsibility.

7. Payment

Payment in full is required at the time of booking and is taken immediately.Payment is processed through the secure payment facility available via Cal.com and provided by Stripe.The Service Provider does not have access to the Client’s full payment card or bank details, which are processed directly by the payment provider.If payment is declined or cannot be completed, the order will not be confirmed and the appointment time will not be reserved.

8. Provision of the service

The service will be provided on the date and at the time selected by the Client from the availability shown on Cal.com and confirmed by email after the order has been placed.The selected appointment constitutes the agreed date for performance of the service.The session will be provided online by video call, in particular through Google Meet. The video-call link will be sent to the Client by email.The Client is responsible for ensuring that they have:- a sufficiently stable internet connection;
- a device with a working microphone and, where possible, a camera; and
- a quiet, private and suitable environment in which to attend the session.The Client may join the session from a location of their choice. They may not require the session to be provided in person unless the Service Provider has expressly agreed to this in writing.The service will be provided personally by the Service Provider.

9. Late arrival and technical difficulties

If the Client arrives late, the session will normally finish at the originally scheduled time so that subsequent appointments are not disrupted.The Service Provider may extend the session where her schedule allows, but she is under no obligation to do so.If technical difficulties arise, both parties will use reasonable endeavours to restore the connection or agree on an alternative method of communication.If the session cannot take place because of a technical issue attributable to the Service Provider, the Client will be offered a replacement appointment at no additional cost. If no suitable alternative can be agreed, the Client will receive a full refund for that session.If the technical issue is attributable to the Client, both parties will first attempt to continue the session using an alternative means of communication.If the session cannot continue, the Service Provider will take into account the duration of the session already provided and the circumstances of the interruption when deciding whether to offer a full or partial replacement session.Unless there are exceptional circumstances, an inability to provide or complete the session because of the Client’s equipment or internet connection will not automatically entitle the Client to a refund.

10. Cancellation or rescheduling by the Client

Independently of their statutory right of withdrawal, the Client may cancel or reschedule a session at any time before its scheduled start by emailing the Service Provider at:[email protected].If the Client gives notice of cancellation before the session begins, all amounts paid for that session will be refunded within 14 days of receipt of the cancellation request.If the session is rescheduled, the amount already paid will be applied to the rearranged session.If the Client fails to attend without giving prior notice of cancellation, the session will be treated as having been used and no refund will be due.The Service Provider may nevertheless, at her discretion and in duly justified exceptional circumstances, offer a replacement session or a full or partial refund.

11. Cancellation or rescheduling by the Service Provider

If the Service Provider is unable to provide the session at the agreed date and time, she will inform the Client as soon as reasonably possible.The Client may choose between:- rescheduling the session for another mutually agreed date; or
- cancelling the order and receiving a full refund of all amounts paid for that session.The Client is not required to accept a replacement appointment.

12. Statutory right of withdrawal

Under the French Consumer Code, the Client has 14 days from the date on which the contract is concluded to exercise their right of withdrawal, without having to give any reason.The Client may exercise this right before the end of the withdrawal period by emailing the Service Provider at [email protected], using either the model withdrawal form included at the end of these Terms or any other clear and unambiguous statement expressing their decision to withdraw.If the Client validly exercises their right of withdrawal, the Service Provider will refund all amounts received within 14 days of the date on which she is informed of the Client’s decision.The refund will be made using the same payment method as the original transaction unless the Client expressly agrees to another method.

Sessions taking place during the 14-day withdrawal period

If the Client books a session that is due to take place before the 14-day withdrawal period has expired, they must expressly request that the service be provided before the end of that period.Booking an appointment that falls within the 14-day period does not, by itself, amount to a waiver of the Client’s right of withdrawal.If performance begins at the Client’s express request and the Client then exercises their right of withdrawal before the service has been fully performed, they will be required to pay an amount proportionate to the part of the service already provided.The right of withdrawal can no longer be exercised once the service has been fully performed, provided that:- performance began with the Client’s prior and express agreement; and
- the Client expressly acknowledged that they would lose their right of withdrawal once the service had been fully performed.Where the session is due to take place before the withdrawal period expires, the following consents must be obtained through separate boxes, neither of which is pre-ticked:“I acknowledge that, once the session has been fully provided, I will lose my statutory right of withdrawal.”

13. Obligations of the Service Provider

The Service Provider will:- provide the service with reasonable care, skill, diligence and kindness;
- respect the agreed framework and duration of the session;
- adapt the coaching within the limits of her training and competence;
- treat information shared by the Client as confidential, subject to applicable legal obligations; and
- inform the Client if, in the Service Provider’s opinion, the Client’s situation requires support from a healthcare professional or another appropriately qualified professional.The Service Provider is subject to an obligation to use reasonable endeavours and does not guarantee any particular result.

14. Client responsibilities

The Client remains responsible for their own decisions, actions, wellbeing and use of the discussions, practices and tools offered during the sessions.The Client agrees to:- provide honest and accurate information to the extent necessary for the coaching to be provided appropriately;
- inform the Service Provider of any difficulty that may affect their participation in a proposed exercise;
- not stop any medical or psychological treatment or alter any prescription without first consulting the appropriate healthcare professional; and
- inform the Service Provider if they are experiencing a crisis or if the coaching no longer feels suitable for them.The Client is always free not to answer a question or not to take part in an exercise if they do not feel comfortable doing so.

15. No guarantee of results

The Service Provider does not guarantee any specific outcome, transformation or personal, professional, relational or emotional improvement.The effects of coaching vary according to each Client’s circumstances, involvement, pace and individual choices.A failure to achieve the Client’s desired outcome does not, in itself, amount to defective or inadequate performance of the service and does not automatically entitle the Client to a refund.No additional contractual money-back guarantee is provided. This does not affect the Client’s mandatory statutory rights.

16. Confidentiality and recording

The Service Provider will treat the information shared during the coaching relationship with discretion and confidentiality.This contractual commitment to confidentiality does not mean that the Service Provider is subject to the same statutory rules of professional secrecy as a doctor, psychologist, psychiatrist, lawyer or other regulated professional.Neither party may record a session without the other party’s prior and express agreement.The Service Provider may disclose information where required by law or where she reasonably believes that disclosure is necessary and lawful in response to a serious and imminent risk of harm to the Client or another person.Any such disclosure will, as far as reasonably possible, be limited to the information necessary in the circumstances.

17. Personal data

The Service Provider processes the personal data required to manage discovery calls, bookings, payments, invoicing, communications and the provision of the sessions.Depending on the purpose concerned, this processing is based on:- taking steps at the Client’s request before entering into a contract;
- performance of the contract;
- compliance with the Service Provider’s legal obligations; or
- the Service Provider’s legitimate interest in managing the client relationship and establishing, exercising or defending legal claims.Personal data may be processed by technical service providers whose involvement is necessary for the provision of the services, including Cal.com, Stripe, Google and the Service Provider’s website, email and administrative service providers.The Client’s full payment card and bank details are processed directly by Stripe and are not accessible to the Service Provider.

Preliminary questionnaire and special-category data

Before the first session, the Service Provider may send the Client a preliminary questionnaire that is separate from the website.The Client is invited to provide only the information that they consider necessary and feel comfortable sharing. Responses concerning personal circumstances or physical or psychological health are voluntary.Where the Client chooses to provide health-related information, their explicit and separate consent to the processing of that information will be obtained through a specific consent box in the questionnaire, which will not be pre-ticked.The purpose of processing such information is to assess whether the coaching is appropriate and to adapt the sessions to the Client’s circumstances.Acceptance of these Terms does not constitute consent to the processing of health-related or other special-category data.The Client may withdraw their consent at any time without affecting the lawfulness of any processing carried out before its withdrawal.If the Client withdraws their consent, the Service Provider will cease processing the relevant special-category data unless another legal ground requires or permits its continued retention.Where, without that information, the Service Provider is unable to assess whether the coaching can be provided safely and appropriately, the parties will discuss whether the coaching can reasonably continue.The Client may exercise their rights of access, rectification, erasure and restriction and, where applicable, their rights to object or to data portability, by emailing:[email protected]Further information, including information about the applicable legal bases, retention periods, recipients of the data and any transfers outside the European Economic Area, is available in the Service Provider’s Privacy Policy on her website.

18. Intellectual property

Any exercises, documents, resources, materials or methods provided by the Service Provider remain protected by any applicable intellectual property rights.They are provided solely for the Client’s personal use.Unless the Service Provider has given prior written permission, the Client may not reproduce, distribute, sell, publish, adapt or use them for professional or commercial purposes.

19. Liability

The Service Provider is responsible for properly performing her contractual and statutory obligations in accordance with applicable law.Subject to those obligations, the Service Provider will not be liable:- for decisions or actions freely taken by the Client following a session, except to the extent that any loss or damage results from a breach by the Service Provider of her own contractual or statutory obligations;
- solely because a particular result has not been achieved;
- where the failure or defective performance of the service results directly from inaccurate, incomplete or deliberately withheld information that was necessary for the proper provision of the service;
- for a technical failure outside her reasonable control; or
- for the temporary unavailability of a third-party service, provided that a reasonable alternative is offered where the session cannot otherwise take place.Nothing in these Terms excludes or restricts any mandatory rights or remedies available to the Client under applicable law.

20. Force majeure

Neither party will be liable for a failure to perform an obligation where that failure results from an event of force majeure within the meaning of Article 1218 of the French Civil Code.The affected party will inform the other party as soon as reasonably possible.If the disruption is temporary, the session will be rescheduled.If rescheduling is not possible or the disruption becomes permanent, the order will be cancelled, and the Client will be refunded any amount paid for the part of the service that was not provided.

21. Complaints

Any complaint relating to an order or the performance of a service may be submitted by email to [email protected].The Client should provide their name, the date of the relevant session, the nature of the complaint and any information reasonably required to consider it.The Service Provider will acknowledge the complaint and use reasonable endeavours to respond within 14 calendar days.Nothing in these Terms requires the Client to submit a complaint within a period shorter than the applicable statutory limitation periods.

22. Consumer mediation

The Client must first submit a written complaint directly to the Service Provider so that the parties can attempt to resolve the matter amicably.If the response is unsatisfactory or the matter cannot be resolved directly, the Client may refer the dispute, free of charge, to the consumer mediator appointed by the Service Provider:Société Médiation Professionnelle
Adress : Alteritae 5, rue Salvaing, 12000 Rodez
Website: https://www.mediateur-consommation-smp.fr/The request for mediation must be submitted within the applicable time limit and in accordance with the conditions established by French law and by the relevant mediator.The Client remains free to accept or reject any solution proposed by the mediator.

23. Governing law and jurisdiction

These Terms and any contract entered into under them are governed by French law.If the Client habitually resides in another country, this choice of law does not deprive them of any mandatory consumer protection afforded by the law of their country of habitual residence where that protection is applicable.If a dispute arises, the parties will first use reasonable endeavours to resolve it amicably.If no amicable agreement can be reached, including through consumer mediation where applicable, either party may bring proceedings before a court having jurisdiction under the applicable legal rules.The Client may, in particular, bring proceedings before any court having territorial jurisdiction under the French Code of Civil Procedure or before the court for the place where they were living when the contract was concluded or when the harmful event occurred.

24. Evidence and electronic communications

Electronic booking records, confirmation emails, payment records and recorded acceptances may be used as evidence of communications, orders and transactions between the parties, subject to any contrary evidence admissible under applicable law.The Service Provider will retain evidence of the version of the Terms accepted by the Client and, where applicable, the Client’s express request for early performance and acknowledgement of the loss of the right of withdrawal once the service has been fully performed.The Client must provide a valid email address and inform the Service Provider of any change that may prevent them from receiving communications relating to the service.

25. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.To the extent possible, the affected provision will be replaced by a valid provision that most closely reflects its original purpose while preserving the Client’s statutory rights.

26. Changes to these Terms

The Service Provider may amend these Terms to reflect changes to her services or to applicable legal and regulatory requirements.Any amended Terms will apply only to orders placed after the updated version comes into force.Orders already confirmed will remain subject to the Terms accepted on the date on which the relevant order was placed.

SCHEDULE – MODEL WITHDRAWAL FORM

Please complete and return this form only if you wish to withdraw from the contract.To:Veronica Perez Cabeza EI, trading as Embodiment with Vero
Address: 173 RUE de Courcelles, 75017 Paris, France
Email: [email protected]I hereby give notice that I withdraw from the contract for the following service:Service ordered:..........................................................................................Date of order:..........................................................................................Scheduled date of the session:..........................................................................................Client’s full name:..........................................................................................Client’s address:..........................................................................................Date of withdrawal request:..........................................................................................Client’s signature, only if this form is submitted on paper:..........................................................................................

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Privacy Policy

Effective date: 29 August 2026This Privacy Policy explains how Veronica Perez Cabeza, a sole trader registered in France and trading as Embodiment with Vero, collects and processes personal data through the website www.embodimentwithvero.com and in connection with the coaching services she provides.It also applies to personal data collected outside the website where this is necessary to arrange appointments, process payments, provide coaching sessions or manage the client relationship. This includes information collected through the preliminary questionnaire sent individually to certain clients before their coaching begins.

1. Data Controller

The Data Controller responsible for processing personal data is:Veronica Perez Cabeza, entrepreneure individuelle
Trading name : Embodiment with Vero
173 rue de Courcelles, 75017 Paris, France
Email : [email protected]Veronica Perez Cabeza is referred to in this Privacy Policy as the “Data Controller”.No Data Protection Officer has been appointed.

2. Personal data collected

Depending on how a visitor or client interacts with the website and the services provided, the following categories of personal data may be collected:- identity details, including first name and surname;
- contact details, including email address and telephone number;
- the content of messages and enquiries sent to the Data Controller;
- information relating to discovery calls, bookings and coaching sessions;
- information required to process payments, issue invoices and manage orders;
- technical data strictly necessary for the operation and security of the website, such as IP addresses and technical logs;
- information that the client chooses to provide in the preliminary questionnaire; and
- where applicable, information voluntarily shared during the client relationship that is necessary to organise or adapt the coaching.Payment information is primarily processed by the payment provider. The Data Controller does not have access to the client’s full bank account or payment card details.Only personal data that is adequate, relevant and necessary for the purposes described in this Privacy Policy is collected.

3. Purposes and lawful bases for processing

Responding to enquiries

A person’s name, email address and the content of their message are used to respond to questions and enquiries sent to the Data Controller.Depending on the nature of the enquiry, this processing is based on:- taking steps at the person’s request before entering into a contract, where the enquiry relates to the coaching services; or
- the Data Controller’s legitimate interest in responding to general messages and enquiries.

Arranging discovery calls

Identity details, contact details and appointment information are used to arrange discovery calls, provide joining details and send any necessary confirmations or reminders.This processing is necessary in order to take steps at the person’s request before entering into a contract.

Managing bookings and providing coaching sessions

Identity details, contact details and appointment information are used to:- arrange coaching sessions;
- provide joining details;
- send necessary confirmations and reminders;
- manage the ongoing coaching relationship; and
- communicate with the client about the service she has booked.This processing is necessary for the performance of the contract entered into with the client.

Processing payments and issuing invoices

Information required for payment and invoicing is processed in order to:- collect amounts due;
- issue invoices and corresponding records;
- manage and monitor payments; and
- comply with the Data Controller’s accounting and tax obligations.This processing is based on the performance of the contract and compliance with the Data Controller’s legal obligations.

Operating and securing the website

Certain technical data may be processed in order to:- operate and secure the website;
- identify technical incidents;
- prevent unauthorised access or fraudulent use; and
- resolve technical issues.This processing is based on the Data Controller’s legitimate interest in maintaining the security and proper operation of her website and services.

Assessing the suitability of the coaching and adapting sessions

Information provided in the preliminary questionnaire may be used to:- assess whether the coaching is suitable for the client’s circumstances;
- identify any precautions that may need to be taken;
- prepare and adapt the coaching sessions; and
- encourage the client to seek support from an appropriately qualified professional where her needs fall outside the scope of the coaching.Where the client’s responses include special category data, particularly information relating to her physical or psychological health, the processing of this information is based on the client’s consent.This consent is obtained directly through a specific box included in the preliminary questionnaire, which is not pre-ticked.

4. Preliminary questionnaire and special category data

The preliminary questionnaire is not directly accessible through the website.It may be sent individually to a client before the coaching begins, following her initial discussions with the Data Controller.The client is encouraged to share only the information that she considers necessary and feels comfortable providing.Some responses may reveal sensitive information, including information relating to:- physical or psychological health;
- medication;
- current medical or psychological support;
- experiences of distress during certain exercises; or
- difficult or traumatic experiences.This information is collected only with the client’s explicit consent, obtained through the relevant consent box in the questionnaire.Acceptance of the Terms and Conditions of Service does not constitute consent to the processing of special category data provided through the questionnaire.Special category data provided by the client is used exclusively to:- assess whether the coaching is suitable for her circumstances;
- identify any necessary precautions;
- prepare and adapt the sessions;
- decide, where appropriate, not to begin or continue the coaching; and
- encourage the client to seek support from a healthcare professional or another suitably qualified professional where her needs fall outside the scope of the coaching.This information is not used for advertising, marketing or profiling purposes. It is not sold or rented.The client may withdraw her consent at any time by emailing [email protected].Withdrawal of consent does not affect the lawfulness of any processing carried out before consent was withdrawn.The relevant data will then be deleted unless its temporary retention is required by law or is necessary for the establishment, exercise or defence of legal claims.Where, following the withdrawal of consent, the Data Controller no longer has sufficient information to assess whether the coaching can be provided appropriately, she will discuss with the client whether the coaching can reasonably continue.Choosing not to answer all or part of the questionnaire will not have any automatic consequences.However, if the information available is insufficient to assess whether the coaching is appropriate, the Data Controller may suggest discussing the matter further with the client or may decide not to begin or continue the coaching.The coaching provided is not medical, psychological or psychiatric care and is not a substitute for support or treatment provided by a healthcare professional.

5. Required and optional information

Information identified as required when making a booking, processing a payment or entering into a contract is necessary in order to provide the requested service.Without this information, the Data Controller may be unable to confirm the booking, process the payment or provide the service.Any other information is optional.Responses to the preliminary questionnaire are voluntary. However, if the information available is insufficient to assess whether the coaching is appropriate, the Data Controller may need to discuss the matter further with the client or may decide not to begin or continue the coaching.In all cases, the client remains free not to provide information that she does not feel comfortable sharing.

6. Recipients and service providers

To the extent necessary for their respective roles, personal data may be accessed by:- Veronica Perez Cabeza EI, in her capacity as Data Controller;
the website creation and hosting provider;
- the email service provider;
- the online booking provider;
- the payment provider;
- the video-conferencing provider;
- any service provider used to send, collect or store responses to the preliminary questionnaire;
- professional advisers assisting with accounting, tax or legal obligations, where necessary; and
- administrative or judicial authorities where disclosure is required by law.The main service providers that may be used include:- Carrd, for the creation and hosting of the website;
- Cal.com, for booking discovery calls and coaching sessions;
- Stripe, for processing payments; and
- Google, including for email, video calls and, where applicable, sending or storing the preliminary questionnaire.These providers may access personal data only to the extent necessary to provide their services.Where they act as processors on behalf of the Data Controller, their processing is governed by the applicable contractual terms and data protection agreements in accordance with data protection law.Some providers may also act as independent data controllers for certain processing activities and purposes of their own. Individuals are encouraged to read the relevant providers’ privacy policies for further information.Personal data is not sold or rented.

7. Transfers outside the European Economic Area

Some of the Data Controller’s technical service providers are established outside the European Economic Area or may process personal data in countries outside the EEA, including the United States.Such transfers may arise from:- the hosting of personal data;
- the use of technical infrastructure located outside the EEA;
- access by technical support or maintenance teams; or
- the involvement of further service providers established in other countries.Where personal data is transferred outside the European Economic Area, the transfer is safeguarded in accordance with applicable data protection law.Depending on the provider and transfer concerned, these safeguards may include:- an adequacy decision adopted by the European Commission;
the EU–US Data Privacy Framework, where the relevant provider participates in the framework and it applies to the transfer;
- Standard Contractual Clauses approved by the European Commission; or
- another appropriate safeguard recognised under the General Data Protection Regulation.Further information about the countries concerned and the safeguards used may be requested by emailing [email protected].

8. How long personal data is kept

Personal data is kept only for as long as necessary for the purposes for which it was collected.

Enquiries that do not lead to coaching

Personal data relating to an enquiry that does not lead to a coaching relationship is kept for no longer than three years from the date on which it was collected or from the most recent contact initiated by the individual concerned.It may be deleted sooner where there is no longer any reason to retain it.

Bookings and the ongoing client relationship

Personal data used to manage bookings and the ongoing client relationship is kept for the duration of the coaching relationship and for no longer than three years following the most recent contact.

Contractual documents and evidence

Contracts, order confirmations, records of acceptance of the Terms and Conditions of Service, payment records and any other information required for the establishment, exercise or defence of legal claims are kept for the duration of the contractual relationship.They may then be retained in restricted intermediate storage for the applicable statutory limitation period, which will generally be five years.During this period, the information is no longer used for the day-to-day management of the client relationship and access to it is restricted.

Preliminary questionnaire and special category data

Responses to the preliminary questionnaire and any special category data are kept for the duration of the coaching relationship.They are deleted no later than three months after the final session unless:- the client requests their earlier deletion;
- continued retention is required by law; or
- the temporary retention of certain information is reasonably necessary for the establishment, exercise or defence of legal claims.Where consent is withdrawn, the relevant special category data will be deleted as soon as reasonably possible, subject to the exceptions permitted by law.

Accounting records and invoices

Accounting records, invoices and supporting documents are kept for ten years in accordance with applicable French legal requirements.

Technical and security data

Technical data and security logs are kept only for the period strictly necessary for the security and operation of the website, having regard to the nature of any incident and the retention periods applied by the relevant service providers.At the end of the applicable retention period, personal data is deleted or anonymised unless further retention is required by law or is necessary for the establishment, exercise or defence of legal claims.

9. Security and confidentiality

The Data Controller takes reasonable technical and organisational measures appropriate to the nature of the personal data being processed in order to protect it against:- unauthorised access;
- loss;
- alteration;
- disclosure; and
- accidental or unlawful destruction.These measures include, where appropriate:- using a secure HTTPS connection for the website;
- protecting accounts with strong passwords;
- using two-factor authentication where this is available;
- limiting access to personal data to those individuals and service providers who need it;
- selecting service providers that offer appropriate security measures;
- limiting the collection of personal data to what is necessary;
- deleting or archiving personal data at the end of the relevant retention period; and
- taking particular care with special category data provided through the preliminary questionnaire.No computer system can guarantee complete security.If a personal data breach occurs, the Data Controller will document the incident and take appropriate steps to limit its consequences.Where required by data protection law, the breach will be reported to the Commission nationale de l’informatique et des libertés (CNIL), and the affected individuals will be informed.

10. Individual rights

Subject to the conditions and limitations set out in applicable data protection law, an individual may:- request access to their personal data;
- request the correction of inaccurate or incomplete personal data;
- request the deletion of their personal data;
- request that the processing of their personal data be restricted;
- object, on grounds relating to their particular situation, to processing based on legitimate interests;
- request the portability of their personal data where this right applies;
- withdraw their consent at any time where processing is based on consent; and
- provide instructions regarding the retention, deletion and disclosure of their personal data after their death, in accordance with French law.To exercise any of these rights, the individual may email:[email protected]The request should contain sufficient information to identify the personal data or processing concerned.Proof of identity will be requested only where this is necessary and proportionate in order to verify the identity of the person making the request.The Data Controller will respond within the period required by applicable data protection law, normally within one month of receiving the request.This period may be extended in the circumstances permitted by the GDPR, particularly where a request is complex or a number of requests have been made. The individual will be informed of any extension and the reasons for it.Certain rights may be restricted where the continued processing or retention of personal data is necessary to comply with a legal obligation or for the establishment, exercise or defence of legal claims.If an individual believes, after contacting the Data Controller, that their data protection rights have not been respected, they may lodge a complaint with the French data protection authority.

11. Cookies and similar technologies

As at the effective date of this Privacy Policy, the website does not use advertising cookies or tracking technologies for profiling visitors.The website may use only cookies or similar technologies that are strictly necessary for:- the operation of the website;
- its security;
- the transmission of electronic communications; or
- the provision of a feature expressly requested by the visitor.These technologies are not used for advertising purposes and do not require prior consent.The booking button on the website is a simple external link to Cal.com. Merely visiting the Embodiment with Vero website does not cause Cal.com cookies to be placed on the visitor’s device.If the visitor chooses to follow the link to Cal.com, any cookies placed through that service will be governed by Cal.com’s own privacy and cookie policies.Visitors may configure their browsers to restrict or block certain cookies. Doing so may affect the operation of some technical features.If analytics, advertising or any other non-essential cookies or tracking technologies are added in the future, they will not be placed on the visitor’s device unless and until valid consent has been obtained through an appropriate consent mechanism.Visitors will be able to refuse or withdraw their consent at any time as easily as they gave it.

12. Links to third-party services

The website may contain links to websites or services operated by third parties, including booking and payment services.Where a visitor chooses to leave the website and access a third-party service, any processing carried out by that third party for its own purposes will be governed by its own privacy policy and, where applicable, its cookie policy.Visitors are encouraged to read the relevant policies before providing their personal data to a third-party service.Nothing in this section limits the Data Controller’s obligations in relation to service providers that process personal data on her behalf.

13. Children

The website may be viewed by individuals under the age of 18, but the coaching services offered under the Embodiment with Vero trading name are available only to individuals aged 18 or over.The Data Controller does not knowingly seek to collect personal data relating to children in connection with her coaching services.If she becomes aware that personal data relating to a child has been collected in error in connection with a request for coaching, it will be deleted as soon as reasonably possible unless its retention is required by law.

14. No automated decision-making

Personal data is not used for solely automated decision-making or profiling that produces legal effects or otherwise significantly affects the individuals concerned.

15. Changes to this Privacy Policy

This Privacy Policy may be amended to reflect:- changes to the coaching services;
- the addition, removal or replacement of a service provider;
- changes to the ways in which personal data is processed;
- the introduction of new website features; or
- changes to applicable laws or regulations.The version published on the website is the version currently in force.The date of the most recent update appears at the beginning of this Privacy Policy.Where necessary, individuals will be informed by an appropriate method of any material change involving, in particular, a new purpose of processing, a new category of recipient or a significant change affecting their rights.

16. Contact

For any questions about this Privacy Policy or the processing of personal data, please contact:Veronica Perez Cabeza, entrepreneure individuelle
Trading name : Embodiment with Vero
173 rue de Courcelles, 75017 Paris, France
Email : [email protected]